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Job Details

Business Operations Analyst Office of Institutional Research

Company name
The University of Montana

Missoula, MT, United States

Employment Type

It, Operations, Business Analyst, Education

Posted on
May 12, 2023

Apply for this job


*Application instructions are located at the bottom of the page. Please apply directly through the University of Montana's career portal UM Jobs at

for positions at the University of Montana – Missoula, University of Montana Western (Dillon), and Helena College

. Do not apply through or use easy apply through

Campus-Only Recruitment

Only current UM Employees* are eligible.

*Open to all employee types including Temporary Staff and Student Employees.


Office of Institutional Research

invites applications for a

Business Operations Analyst

Required Skills

The individual assigned to this role will develop the unit’s strategies for analyzing current and historical data in response to UM priorities and via meeting with stakeholders to assess needs. In addition, the person occupying this position will design and create dashboards or other appropriate data visualizations to meet UM and user needs. The employee in this position will be expected to assume the following responsibilities:

Work closely with UM Data Architects on the development of the data infrastructure and required ETL routines.

Serve as team expert for data visualization in Tableau, ARGOS and other visualization tools and provide in-depth regular training and “did you know updates” for team members and campus data users

Lead efforts with Data Hub members to ensure consistent reporting standards and definitions are applied

Train users on the interpretation of data visualizations

Train users on how to create data visualizations in Tableau, ARGOS, and any other used data visualization tool

Develop and maintain strong professional relationships with IT Enterprise Technology team members and all university data stewards.

Conduct regular interviews with campus users to ensure data visualizations are easy to use and helpful

Develop documentation including working closely with team members to document technical and layman definitions in the Data Cookbook.

Investigate problems and find timely resolutions.

Exhibit an ongoing desire to expand skillset via online and other professional development opportunities.


inimum Req

uired Experience

Bachelor’s degree and one to two (1-2) years of working in business intelligence, business analytics, or institutional research. (Preferably experience with Tableau) or an equivalent combination of education and experience.

Demonstrated ability to think strategically and see the big picture to identify the appropriate metrics and data application.

Strong interpersonal and communication skills with stakeholders at all levels.

Strong analytical, problem-solving, and organizational skills.

Preferred Qualifications

Master’s degree in business, information systems, computer science or related field

SQL experience with the ability to write complex SQL statements

Three to five (3-5) years of experience with business intelligence

About the Office of Institutional Research

The Office of Institutional Research is a service unit at the University of Montana that supports faculty, staff, and student success by contributing to data-informed decision-making. We collect, analyze and circulate institutional data for the campus community through establishing a culture of transparency and building a foundation for data governance.

The University of Montana is an Affirmative Action/Equal Opportunity employer and has a strong institutional commitment to the principle of diversity in all areas. In that spirit, we are particularly interested in receiving applications from a broad spectrum of qualified people who would assist the University in demonstrating its five

priorities for action

: Place student success at the center of all we do; drive excellence and innovation in teaching, learning, and research; embody the principle of “mission first, people always; partner with place; and proudly tell the UM story.

Position Details

Position Title:

Business Operations Analyst (Data Research Analyst)

Position Number: NEW


Office of Institutional Research

Work Schedule:

Full -time, 1.0 FTE (40 hrs/wk), 12 months/year

Salary: $21.975/hr

Union Affiliation:


Probationary Period:

Six months minimum

Benefits Include

Insurance package, mandatory retirement plan,

partial tuition waiver, and wellness program.

Criminal Background Investigation is required prior to the Offer of Employment

In accordance with University regulations, finalists for this position will be subject to criminal background investigations. ADA/EOE/AA/Veteran's Preference

Reasonable accommodations are provided in the hiring process for persons with disabilities. For example, this material is available in alternative format upon request. As an Equal Opportunity/Affirmative Action employer, we encourage applications from minorities, veterans, and women. Qualified candidates may request veterans’ or disabilities preference in accordance with state law. References:

References not listed on the application materials may be contacted; notice may be

provided to the applicant. Testing:

Individual hiring departments at UM may elect to administer pre-employment tests, which are relevant to essential job functions. Employment Eligibility:

All New Employees must be eligible and show employment eligibility verification by the first date of employment at UM, as legally required (e.g., Form I-9).

Must be eligible to work in the United State upon hire. Sponsorship is not available for this position.

Company info

The University of Montana
Website :

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