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Job Details

Associate Director Law Academic Services

Company name
Suffolk University.

Boston, MA, United States

Employment Type

Legal, Education

Posted on
May 04, 2023

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Suffolk University Law School,\u00A0 Boston, is seeking an experienced motivated Associate Director of Operations and Systems to join and enhance the Office of Academic Services team its role of providing high quality services to constituents.\u00A0\u00A0 The Associate Director is primarily responsible for the technical operational functions of the office including the management of examinations software, student access databases in the areas of Commencement, Exam Accommodations, Exam Rescheduling, Petitions, and Graduation Review. The position plays a key role in the transition from our current SIS system to Workday moving toward implementation in Fall 2024.Responsible for graduation and commencement information, statistical reporting, degree data for the commencement program, degree application tracking, and concentration, specialization and pro bono certificates. Works collaboratively with URO to ensure accurate production of diplomas.Oversight of the database system- Datatel Colleague elements, Query and Informer\u00A0 report writingBuild and regularly maintain MS Access databases that are used to manage exam and graduation information (Accommodations, Degree Review, petitions and exam rescheduling, Commencement) Assists with commencement (venue, program)Assists faculty with grade calculationsWorks closely with the Assistant Dean of Academic Services and responsible for updating and maintaining all existing administrative and staff operational/procedural policies Other duties as assigned.\u00A0Utilize the Examsoft software to facilitate and implement the Examination process on Examsoft which includes creating remote examinations when needed, exam response shells, multiple choice responses.\u00A0 This requires student data upload, exam date/time setup and posting, manage accommodation settings, synchronize student exam numbers by course, download examination responses, print/zip completed exams to professors Manage take home exam set up on Learning Management System, including exam pick up and due date settings, and download of exam responses, maintaining anonymity where requiredManaging the assignment and distribution of lockers\u00A0 Converts publications to Flipping Book formatManages course descriptions in Colleague and on the Web; Accountable for data/collection/analysis and preparation of reports for decision makingAssumes daily responsibilities in the absence of the Assistant Dean of Academic Services Position/Requirements:Facility with a variety of software tools, including query and reports. In particular the candidate will have experience in some combination of the following:MS Access (required)Datatel ColleaguelmageNowHTMLFlippingBook online publishing softwareThe full MS Office SuiteWorkDayCanvasAppointlinkSuperior customer service and communicationsExcellent analytical skills Strong organizational skills and the ability to work effectively in a fast-paced environment with multiple, simultaneous, and competing tasksDetail and result orientated, self-motivated, mature, and reliableMust be able to work additional hours during the academic year -this includes the May and December exam periods and during midterm exam periods.Must be friendly and outgoing and able to maintain a sense of composure for students who may be frustrated and/or confused.Ability to work well within a team, as well as on individually assignedAble to deal professionally with a diverse constituency and be able to focus on the task at hand while being aware of customerPrior experience in Office of Academic Services or Registrar's Office preferred\u00A0

Company info

Suffolk University.
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