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Job Details

Director of Student Success Center amp Internship Director College of Business

Company name
The University of Montana

Missoula, MT, United States

Employment Type

Executive, Manager, Education

Posted on
Jun 13, 2023

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Application instructions are located at the bottom of the page. Please apply directly through the University of Montana's career portal UM Jobs at

for positions at the University of Montana – Missoula, University of Montana Western (Dillon), and Helena College

. Do not apply through or use easy apply through


College of Business

invites applications for a

Director of Student Success Center & Internship Director

to serve as the Director of the College of Business’ (COB) Gianchetta Student Success Center (GSSC) and its comprehensive effort to prepare students for academic and postgraduate success. The person in this position is responsible for COB programming focused on academic advising, internships, and career development; it assumes full, autonomous control of the direction of the GSSC in order to achieve the desired outcomes. This position requires extensive collaboration with COB administrators, faculty and staff, business and economic leadership throughout the community, alumni, supporters, other academic and professional colleagues on the University campus and high school counselors, teachers, and administrators. This position also manages the COB Internship Program and acts as a faculty advisor for all credit-bearing COB internships.

The person in this position will exhibit a deep dedication to promoting student success, be capable of excellent service to students from diverse backgrounds with a variety of academic and professional interests, flourish in a collaborative environment, and understand current employment trends and opportunities, as well as current advising and retention theories and practices. The position represents the COB in matters of student recruitment, retention, and employer relations.

Job duties and responsibilities for this position include:

Overseeing the operations of the GSSC, comprising career readiness, student workers and advisors, academic advisors, and the wellness-being support program.

Working closely with University and College administration on all matters related to advising and student success.

Carrying out the strategic plan for the GSSC to address student recruitment, engagement, retention, and career readiness and success.

Counseling students on internship requirements, preparation, considerations, selection, etc.

Faculty advisor for all COB interns (includes acting as support system during internship, grading assignments, and assigning a final grade).

Working with current and prospective internship providers to create and maintain internship pipelines.

Working closely with the COB Director of Marketing and Communications to schedule and prepare communication pieces for COB students regarding recruitment, employment, internships, workshops, and events.

Supervising the Director of Career Readiness and Employer Relations, the Undergraduate Advising Coordinator, and the Well-being Support Coordinator.

Strategic partner and support for the Director of Career Readiness and Employer Relations and the Undergraduate Advising Coordinator.

COB student recruitment (work with UM admissions office to coordinate recruiting efforts, plan and execute COB recruiting activities and meet with prospective students and families).

Representing the GSSC and student interests on the administrative team and college strategic planning committees.

Outcomes assessment (plan and execute recent graduate employment survey, compile results and summarize for school administrators and provide to accrediting body).

Managing programs targeted to incoming undergraduate students and mentorship.

The University of Montana is an Affirmative Action/Equal Opportunity employer and has a strong institutional commitment to the principle of diversity in all areas. In that spirit, we are particularly interested in receiving applications from a broad spectrum of qualified people who would assist the University in demonstrating its five priorities for action

: Place student success at the center of all we do; drive excellence and innovation in teaching, learning, and research; embody the principle of “mission first, people always; partner with place; and proudly tell the UM story.

Position Details

Position is full-time, 1.0 FTE, MUS Contract and includes a comprehensive and competitive benefits package

including Insurance package, mandatory retirement plan, partial tuition waiver, and wellness program.

Salary for this position is $56,000-$68,000 per year commensurate with qualifications.

Required Skills

Strong understanding of higher education and student success theories and practices.

Excellent interpersonal and crisis management skills, positive attitude, ability to work independently and as part of a team, to remain calm and professional in all situations, and to work independently, efficiently and accurately in stressful situations with frequent interruptions.

Excellent oral and written communication skills, including ability to write and present information and reports.

Working knowledge of budget policies and procedures.

Demonstrated management and supervisory skills.

Minimum Required Experience

Bachelor’s Degree and at least four (4) years related experience, including an advising and career development background, or an equivalent combination of education and experience.

Preferred Qualifications

Degree in business and education.

Master’s degree.

Knowledge of University of Montana and College of Business curriculum, policies and procedures.

Understanding of higher education recruitment and enrollment trends and best practices.

Strong knowledge of career development topics, including assessments, resumés and cover letters, job and internship search strategies, interviewing, and LinkedIn.

Familiarity or proficiency with academic career services software platforms.

About the College of Business and UM

The College of Business at the University of Montana creates transformative, integrated, and student-centric learning experiences, propelling our students to make immediate and sustained impact on business and society. We nurture our students’ innate work ethic to develop confident problem solvers and ethical decision makers. We pursue thought leadership and collectively create opportunities for a better life for our students, faculty, and staff.

The University of Montana is flagship, research institution with approximately 10,000 undergraduate and graduate students. It is located in Missoula, a culturally vibrant community of about 75,000, surrounded by mountains and three rivers converge. Abundant recreational opportunities in surrounding state and national forests and nearby Glacier National Park and Yellowstone National Park complement a thriving intellectual atmosphere. The University of Montana offers eligible employees a generous benefits package that positively separates UM from other local employers and offers many programs and policies to support work-life balance for its employees.

To learn more about the University of Montana, Missoula, and the State of Montana, please visit the links below.

University of Montana

Video: Mission First, People Always

UM on YouTube

City of Missoula

Video: There's This Place

Destination Missoula

Missoula Area Chamber of Commerce

The State of Montana

Visit Montana

Criminal Background Investigation is required prior to the Offer of Employment In accordance with University regulations, finalists for this position will be subject to criminal background investigations. ADA/EOE/AA/Veteran's Preference

Reasonable accommodations are provided in the hiring process for persons with disabilities. For example, this material is available in alternative format upon request. As an Equal Opportunity/Affirmative Action employer, we encourage applications from minorities, veterans, and women. Qualified candidates may request veterans’ or disabilities preference in accordance with state law. References:

References not listed on the application materials may be contacted; notice may be provided to the applicant. Testing:

Individual hiring departments at UM may elect to administer pre-employment tests, which are relevant to essential job functions. Employment Eligibility:

All New Employees must be eligible and show employment eligibility verification by the first date of employment at UM, as legally required (e.g., Form I-9).

Must be eligible to work in the United State upon hire.

Company info

The University of Montana
Website :

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