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Job Details

Regional Academic Manager

Company name
2U, Inc

Lanham, MD, United States

Employment Type

Education, Manager

Posted on
Jun 21, 2022

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What We’re Looking For:

As a Regional Academic Manager, you are responsible for instructional team staffing and performance management in the Region. To succeed, you must closely partner with the rest of the Learning and Development Strategy team, Instructional Recruitment, Curriculum, Centralized Support, University Relations, Regional Field Operations Teams, and our University Partners. You apply adult learning theory to build instructional capacity across your team, positively impacting student success at the universities in your Region. You propel performance improvements of your instructional staff members by delivering effective assessments, building regionalized development plans, and overseeing performance progression against expectations. From the moment they receive their offer to join our teaching force, you will collaboratively ensure that your team members are ready to teach by the first day of class, feel supported throughout their teaching experience, and are fired up to put students first and never stop improving!

A successful candidate will value and enjoy the challenge of building relationships with hundreds of individuals around the world, and thinking critically about finding opportunities to support instructional staff within process and protocol. You can anticipate problems, excel at crafting inspiring and compelling written messages, and bring empathy and care for our instructional staff. This person will report to the Learning and Development Strategy Team leader and must operate with a collaborative spirit. To thrive in this role, you will rely on data-driven decisions to support revenue and cost-of-delivery goals. You will depend on Key Performance Indicators to strategically improve our Instructors' ability to achieve transformational learning outcomes at a macro level across all verticals.

What is the team I am joining?

The Regional Academic Manager is part of the Learning and Development Strategy Team within Instructional Delivery. Instruction is collectively responsible for recruitment, onboarding, and training of the instructional team members; ensuring they complete all necessary actions to be eligible to teach at our university partners and execute on our curriculum. This role will be evaluated by and not limited to Instructor NPS, Retention of Instructional Staff, Instructional Cost of Delivery by cohort, etc...

Key Roles and Responsibilities:

Execute the Academic Staffing for Cohorts/All Instructional Staff Roles in a Region

Superusers for the Workforce Management System for the assignment of instructional staff roles.

Ensure the organization is compliant with payment, hours, and teaching assignments using our Workforce Management System

Partner with University Relations, Regional Directors, Student Success Managers, Pathway Facilitators, Regional Recruitment in their efforts to support, develop an aligned strategy, and retain our instructional staff.

Collaborate with other centralized and regional staff to onboard, train, and support instructional staff through our Learning Management System.

Place instructional staff in the most impactful and cost effective ways within their assigned region.

Manage the Full-time Instructional Staff through electives and the Instructional Team members that are cross-trained for multiple roles.

Lead retention conversations within a region tied to the costs of instructional delivery.

Execute on a regionalized comprehensive strategy for staff management and learning and development

Build knowledge on and develop expertise in what it means to teach the Trilogy/2U way through strong collaboration with internal partners.

Partner with Student Success Managers to articulate a trajectory of onboarding and ongoing staff learning and development for a specific market.

Implement and support a rigorous learning and development system through team, sub-team, and individual learning structures, both asynchronous and synchronous.

Continuously evaluate the Instructional Staff role responsibilities and expectations to ensure they are aligned with student learning needs

Instructional Coaching Plan for instructional staff that qualify.

Drive Instructional Staff Satisfaction and Student Impact

Partner with the Learning and Development Strategy Instructional Design team to develop instructional staff capacity through one-on-one and group learning experiences that create a sense of community and build knowledge and skills.

Analyze and collect regional, program, and classroom level data to inform full team decisions.

Recommend and support the facilitation of skill development sessions to groups of instructional staff members and analyze instructional staff data for training sessions to inform decisions

Collaborate with Director of Training to plan and execute SSM group learning experiences to support on the ground classroom management

Partner closely with Field Operations, University Relations, and Curriculum to ensure strong coherence and relevance of Learning and Development Strategy initiatives

Support Instructional Staff Engagement and Strategic Partnerships

Build relationships with instructors in region to ensure we have accurate data in order to identify the ways in which we can best engage them (i.e. Focus groups, Survey analysis, etc...)

Responsible for clear touch points throughout the instructional staff member’s experience with close collaboration with in market Student Success Manager

Partners with UR to identify market needs, informing instructional assignments, and prioritization across the region.

Innovate and execute strategies (mentor programs, lead instructors, Dry Run support, etc…) to engage instructors in your region and connect them to opportunities in service of our organizational goals and vision for instructional engagement

Team and Organizational Expectations

Knowledge and compliance to all 2U/EdX policies

Participation in all meeting structures and staff expectations

Commit to planning and executing one of our centralized instructor support programs (for example, Hackathons, Local Meetups, Think Tanks, etc…)

Things That Should Be In Your Background:

Strategic thinking and ability to see and leverage connections between multiple work streams

Ability to build deep and meaningful relationships with others

Ability to provide others with effective professional development, coaching, and mentoring

Talent in influencing others toward outcomes through sophisticated relationship management

Exceptional written and verbal communication

Ability to leverage data analytics and insights to drive decision-making

Cross functional collaboration

Ability to maintain focus on goals in an ever-changing and complex organization

About 2U Inc. (NASDAQ: TWOU)

2U is comprised of 3 lines of business: Graduate Degree Programs, Short Course, and Boot Camps. Going beyond traditional learning management systems, we use tech, people, and data to help top universities and enterprise organizations transform in the digital era—and eliminate the back row in higher ed. We support lifelong learning which means thinking beyond a single degree. It means finding ways for students to gain the skills they need to change careers, evolve their expertise, and meet the challenges of the changing world head-on. We help our partners fill those needs—developing new digital education technologies and offerings capable of supporting students at different points in their lives. Whether they need a simple refresher, to learn something new, or to change their career trajectories completely, our partners are there to help them succeed. Together with our partners, 2U has positively transformed the lives of more than 275,000 students and lifelong learners.

2U Diversity and Inclusion Statement

At 2U, we are committed to creating and sustaining a culture that embodies diverse walks of life, ideas, genders, ages, races, cultures, sexual orientations, abilities and other unique qualities of our employees. We strive to offer a workplace where every employee feels empowered by the ways in which we are different, as well as the ways in which we are the same.

Benefits & Culture

Working at 2U means working with individuals that are passionate and mission driven. We collaborate on tough problems to deliver the best outcomes for our partners, students, and each other. You will find team members working together in our open office spaces, gathered in the kitchen grabbing a snack, or taking a break in our game rooms.

2U offers a comprehensive benefits package:

Medical, dental, and vision coverage

Life insurance, disability and 401(k)

Unlimited snacks and drinks

Generous paid leave policies including unlimited PTO

Additional time off benefits include: volunteer days, parental leave, and a company-wide winter break

In Colorado, the anticipated base salary for this role is $70,000, with potential bonus and equity eligibility. Note: The final compensation for this position may consider factors including the geographic location where the work is performed (candidate’s assigned office) and prior work experience of the candidate.

To learn more, visit #NoBackRow

Note: The above statements are intended to describe the general nature and level of work performed by individuals assigned to this position, and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

2U is an equal opportunity employer that does not discriminate against applicants or employees and ensures equal employment opportunity for all persons regardless of their race, creed, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, marital status, disability, citizenship, military or veterans’ status, or any other classifications protected by applicable federal, state or local laws. 2U’s equal opportunity policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, training, promotion, job benefits and pay.

Company info

2U, Inc
Website :

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