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Job Details

Athletics Ticket Office Associate Hourly

Company name
Virginia Commonwealth University

Richmond, VA, United States

Employment Type

Administrative, Bluecollar, Hospitality, Education

Posted on
Jan 15,2019

Valid Through
Apr 30,2019



Athletics Office

Organizational Overview



, we Make it Real through learning, research, creativity, service and discovery — the hallmarks of the


experience. A premier, urban, public research university nationally recognized as one of the best employers for diversity,


is a great place to work. It’s a place of opportunity, where your success is supported and your career can thrive.


offers employees a generous leave package, career paths for advancement, competitive pay, and an opportunity to do mission-driven work.

Recruitment Pool

All Applicants

Anticipated Hiring Range



Monroe Park Campus

Position Type




Normal work days


Normal work hours


Job Category


Does this position provide patient or clinical services to the VCU Health System?


Does this position require a pre-placement medical assessment?


Is any portion of this position grant-funded?


Sensitive Position


Resource Critical


Description of the Job

The Ticket Office Associate will:

- Assist the full time ticket office staff in several key functions, including daily office procedures and game day functions.

- Assist with phone, window, and mail orders for all athletic ticketed events using Paciolan software.

- Assist with game day ticketing.

- Provide a high level of customer service to donors, ticket holders, and the general public.

- Other duties as assigned.

Required Qualifications

- Must possess excellent customer service skills.

- Ability to communicate effectively.

- Knowledge of PC operations and software.

- Ability to work well in a team environment.

- Adherence to all applicable


, conference, and institutional rules and regulations.

Preferred Qualifications

- Knowledge of Paciolan software or related ticket system preferred.

Job Open Date


Remove from posting on or before


Open Until Filled


Special Instructions to Applicants

All candidates must apply via the


eJobs system at A resume must be uploaded as part of this application process.

This position will be open until filled and review of applicants will begin immediately.

For any questions, please contact Maura Smith at

Additional Information

Company info

Virginia Commonwealth University
Website :

Company Profile
VCU has a tradition of being first — a necessary practice when one is trying to provide the very best education in rapidly evolving times. We put one foot in front of the other, just like everybody else.We just happen to be one step ahead.

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