Mobile Device Administrator

Profile

Description:

This is an exciting chance to be part of a progressive and cutting-edge University in a beautiful location, where you can really make a difference. The University wishes to appoint a Mobile Device Administrator to support the Faculty of Health. You will be responsible for providing efficient and effective administration of the faculty’s iPad fleet, ensuring smooth co-ordination of all internal activities to an accurate and timely manner. The Mobile Device Administrator is the primary contact for all iPad related queries and will deliver excellent customer service, provide iPad technical support, manage and distribute devices for students and labs across the faculty, will maintain an asset register via an MDM and procure new devices when required. This role will be based within the Digital Education team, which supports staff in the use of digital technologies and resources for teaching, learning, assessment and research. Digital Education provides guidance and advice on a range of Technology Enhanced Learning approaches to help individuals, module/programme teams, faculty groups and professional services staff to progress their own development ideas and projects. You will ideally have demonstrable experience of managing IT devices at scale (including set-up and provisioning), preferably via an MDM service (e.g., Jamf School). You will be liaising and working with internal stakeholders; therefore, you are expected to have excellent communication skills and prior experience of working in a customer focused and/or supportive role. You will also need to demonstrate self-leadership and perform as an effective member within a team. We are seeking a proactive and resilient individual who thrives in an ever-changing dynamic environment, whilst possessing excellent IT and organisation skills, the ability to seek resolutions to problems, and work within tight deadlines remain vital. This is a part-time position working 18.5 hours per week on a fixed term basis for 3 years due to business demand. Working patterns can be discussed upon job offer. The role is currently based on the main University Campus, however the ability to drive and travel to different sites is necessary. Please demonstrate how you meet the essential criteria outlined in the knowledge, qualifications, training and experience elements of the job description in your supporting statement. For an informal discussion to find out more about the role, please contact Mark Lyndon by email mark.lyndon@plymouth.ac.uk. Interviews are likely to take place on Thursday 13th October 2022 and you will be notified if you have been shortlisted or not. We offer a competitive salary package and a generous pension and holiday scheme. We also offer a range of other benefits, including ongoing development opportunities. A successful external candidate for this position would be employed by the University of Plymouth Services Limited, a wholly owned subsidiary of the University of Plymouth. Employees of the University of Plymouth Services Limited work alongside the University of Plymouth colleagues in delivery of Plymouth’s strategic vision, and will adopt the University of Plymouth’s HR policies and procedures in full unless otherwise stated. The University of Plymouth is a diverse, welcoming community where everyone makes a difference and is encouraged to bring their whole selves to work. To find out more about our inclusive community, initiatives such as Athena Swan and the Race Equality Charter and our range of benefits / support mechanisms such as flexible working, staff networks and enhanced maternity, paternity and adoption leave please visit our Equality, Diversity and Inclusion webpages. We particularly welcome applicants from under-represented groups at the University of Plymouth, such as BAME/BIPOC and LGBT . Job Description

Region:

Location:

Plymouth

Salary:

£27,131 to £31,411 pro rata per annum - Grade 5

Package:

Part-time, Fixed-term

Contractual hours:

18.5

Basis:

PT Temporary Parttime All Year ]]>

The University wishes to appoint a Mobile Device Administrator to support the Faculty of Health. You will be responsible for providing efficient and effective administration of the faculty’s iPad fleet,

ensuring smooth co-ordination of all internal activities to an accurate and timely manner.

The Mobile Device Administrator is the primary contact for all iPad related queries and will deliver excellent customer service, provide iPad technical support, manage and distribute devices for students and labs across the faculty, will maintain an asset register via an MDM and procure new devices when required.

This role will be based within the Digital Education team, which supports staff in the use of digital technologies and resources for teaching, learning, assessment and research. Digital Education provides guidance and advice on a range of Technology Enhanced Learning approaches to help individuals, module/programme teams, faculty groups and professional services staff to progress their own development ideas and projects.

You will ideally have demonstrable experience of managing IT devices at scale (including set-up and provisioning), preferably via an MDM service (e.g., Jamf School). You will be liaising and working with internal stakeholders; therefore, you are expected to have excellent communication skills and prior experience of working in a customer focused and/or supportive role.

You will also need to demonstrate self-leadership and perform as an effective member within a team. We are seeking a proactive and resilient individual who thrives in an ever-changing dynamic environment, whilst possessing excellent IT and organisation skills, the ability to seek resolutions to problems, and work within tight deadlines remain vital.

This is a part-time position working 18.5 hours per week on a fixed term basis for 3 years due to business demand. Working patterns can be discussed upon job offer.

The role is currently based on the main University Campus, however the ability to drive and travel to different sites is necessary.

Please demonstrate how you meet the essential criteria outlined in the knowledge, qualifications, training and experience elements of the job description in your supporting statement.

For an informal discussion to find out more about the role, please contact Mark Lyndon by email mark.lyndon@plymouth.ac.uk

Interviews are likely to take place on Thursday 13

th

October 2022 and you will be notified if you have been shortlisted or not.

We offer a competitive salary package and a generous pension and holiday scheme. We also offer a range of other benefits, including ongoing development opportunities.

A successful external candidate for this position would be employed by the University of Plymouth Services Limited, a wholly owned subsidiary of the University of Plymouth. Employees of the University of Plymouth Services Limited work alongside the University of Plymouth colleagues in delivery of Plymouth’s strategic vision, and will adopt the University of Plymouth’s HR policies and procedures in full unless otherwise stated.

The University of Plymouth is a diverse, welcoming community where everyone makes a difference and is encouraged to bring their whole selves to work. To find out more about our inclusive community, initiatives such as Athena Swan and the Race Equality Charter and our range of benefits / support mechanisms such as flexible working, staff networks and enhanced maternity, paternity and adoption leave please visit our Equality, Diversity and Inclusion

webpages.

We particularly welcome applicants from under-represented groups at the University of Plymouth, such as BAME/BIPOC and LGBT .

Job Description

A8960

£27,131 to £31,411 pro rata per annum - Grade 5

27131

27131

31411

Professional/Support Services

Sun, 18 Sep 2022 00:00:00 GMT

Plymouth

Part-time, Fixed-term

18.5

PT Temporary Parttime All Year

Wed, 17 Aug 2022 00:00:00 GMT

Company info

Plymouth University
Website : http://www.plymouth.ac.uk