Job added in hotlist
Applied job
Contract job
90-day-old-job
part-time-job
Recruiter job
Employer job
Expanded search
Apply online not available
Similar Jobs
View more jobs in Chicago, IL
View more jobs in Illinois

Job Details

Program Services Specialist- Ophthalmology and Visual Sciences Job ID 104888

Company name
University of Illinois

Location
Chicago, IL, United States

Employment Type
Full-Time

Industry
Healthcare, Administrative, Education

Posted on
Feb 02,2019

Valid Through
May 18,2019

Apply for this job






Profile

Description:

Job Summary:

The College of Medicine, Ophthalmology & Visual Sciences department is seeking a Program Services Specialist.

Under the direction of the department head and the director of administrative operations, the program service specialist oversees all administrative operations and symposum events and monthly meetings in the department. Responsible for managing events from onset to completion. Ordering supplies, preparing schedules, organizing luncheons, purchasing and payables, preparing budgets, and reconciling event charges. Provides administrative support to department: reception, scanning, and other office related duties.

Duties:

Key Responsibilities / Duties:

Reception . Schedul ing and information Services:

Accepts, screens and routes incoming calls. Makes appointments i n person and by telephone.

Consults with related departments in order to coordinate efficient and expedient access to services.

Greets, assists and directs visitors, and staff. Conducts assessment of customer service needs and makes arrangements to ensure needs are met.

Provides accurate information related to Department and Medical Center services and functions to patients, visitors and staff. Responds to more complex inquiries related to scope of services available, policies and procedures for patients, visitors and staff.

Collects and verifies customer in format ion in order to expedite delivery of services.

Organize meeting annual (Retina Symposium ) monthly (service meeting) and.

Coordinate advance travel as needed .

Customer Satisfaction and Com plaint Processing:

Creates and implements customer service initiatives for the practice.

Assists with orientation and ongoing training of staff in customer service.

Respond s to complex com plaints received at the departmental level and routes them appropriately.

Conducts primary research of complaints received .

Produces/formats correspondence for follow-t h rough/tracking of complaints received.

Collect customer payment and process.

Data Entry: Verifies, Inputs, retrieves and/or reconcile s data (e.g. registration, charges, etc.) using automated and manual systems.

Process physician reimbursements.

Performance Improvement: Reviews and evaluates primary performance data.

Participates on departmental and/or interdepartmental customer satisfaction teams as required.

Other: Inventories and orders supplies.

Collects and enters data; files reports.

Assists with projects.

Monitors compliance to Department, Hospital and regulatory standards.

Recognizes the needs, behavioral attributes, and physical characteristics of a variety of customer groups served.

Assists other staff with support.

Other related duties as assigned.

Qualifications:

Minimum Acceptable Qualifications Required:

1. Any one or any combination of the following types of preparation:

(a) Credit for college course work comparable to that leading to a major in social work or one of the social or behavioral sciences

(b) Progressively more responsible social service/counseling work experience at a paraprofessional level under qualified supervision

that totals 1.0 unit according to the following conversion rates:

120 semester hours (or Bachelor's degree) of a = 1.0 unit

three years of b = 1.0 unit.

Amounts of education and experience less than those listed above should be converted to decimal equivalents of 1.0 unit and added together when computing combinations of the different types of preparation.

To Apply

: For fullest consideration, please complete an online application by clicking the Apply to Position

button below.

Please fully complete all sections of the online application including adding your full work history and education.

If a degree or college coursework is required you must provide official transcripts.

Transcripts/Licenses/Certifications MUST be uploaded electronically to your online application through the Documents page on the Civil Service Employment Application (page 4). Be sure to select the appropriate document type before uploading the document.

Documentation of high school completion (official transcripts, copy of diploma or GED certificate) may be required in order to be eligible for this position within the University of Illinois Hospital and Health Sciences System.

If your educational institution doesn’t provide electronic transcripts they must mail the transcripts to:

University of Illinois at Chicago

Recruitment and Staffing

Human Resources Building Room 109

715 S. Wood Street M/C 862

Chicago IL 60612

Attn: Program Services Specialist

COM/Ophthlamology and Visual Sciences

When completing your online application, please be sure to provide detailed information about your job knowledge and specific duties and responsibilities, as your qualifications for any Civil Service position will be primarily determined based on what is contained in the application. Dates of employment and if employed on a full or part time basis (including number of hours per week) must be indicated for each position held. Additional consideration will be given to supporting documentation i.e. resume, transcripts, licenses, and certifications so please be sure to attach all applicable documents.

If an application is not submitted by the close date, the applicant/employee will not be considered and the exam request will be denied.

For fullest consideration, the above mentioned requirements must be submitted no later than Monday 2/4/2019

We appreciate your interest in employment at the University of Illinois at Chicago.

The University of Illinois is an Affirmative Action/Equal Opportunity Employer.

Company info

University of Illinois
Website : http://www.uic.edu

Company Profile
The University of Illinois at Chicago traces its origins to several private health colleges that were founded in Chicago during the 19th century. In the 20th century, new campuses were built in Chicago and later joined together to form a comprehensive learning community. In the last three decades, UIC has transformed itself into one of the top 60 research universities in the United States

Similar Jobs:
School Psychologist, School-Based, Upcoming School Year, Full-Time/Part-Time Float, Chicago, IL in Chicago Illinois We re hiring for a School Psychologist for the upcoming school year as a float job in Chicago, IL. As a School Psy...
JobID 828 : Technology Learning Specialist
Location : Franklin Park, IL
\r\nFull-time, School year position 10 days (Days are at the discretion of the Director of Technology.) \r\n \r\nLocation: Enger School and Mannheim Early Childhood Center \r\n \r\nQualifications: \r\nProfessional Educator Lic...
About QkidsQkids is an interactive online teaching platform that connects English teachers to young language learners in real time with fun, user-friendly software. Founded in 2015, we are now a national leader in cross-cultural E...
EmploymentCrossing provides an excellent service. I have recommended the website to many people..
Laurie H - Dallas, TX
  • All we do is research jobs.
  • Our team of researchers, programmers, and analysts find you jobs from over 1,000 career pages and other sources
  • Our members get more interviews and jobs than people who use "public job boards"
Shoot for the moon. Even if you miss it, you will land among the stars.
EducationCrossing - #1 Job Aggregation and Private Job-Opening Research Service — The Most Quality Jobs Anywhere
EducationCrossing is the first job consolidation service in the employment industry to seek to include every job that exists in the world.
Copyright © 2019 EducationCrossing - All rights reserved. 169 192