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Job Details

ASSISTANT DIRECTORDevelopmentampAlumni RelationsDonor Relations

Company name
Boston University

Boston, MA, United States

Employment Type

Manager, Education

Posted on
Sep 04,2019

Valid Through
Dec 18,2019

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With over 34,000 students, 4,000 faculty, and over 377,000 alumni worldwide, Boston University is one of the world’s prominent large, urban research universities—a rapidly evolving, remarkably diverse, exceptionally engaged, and broad institution that encompasses the liberal arts, sciences and engineering, the fine arts, and the professions.

Under the leadership and direction of President Robert A. Brown, BU has made the choices necessary to thrive and grow. Launched in September 2012, The Campaign for Boston University has reached record breaking success, thanks to a dedicated, creative, and diverse staff. BU’s Development & Alumni Relations top leadership includes outstanding individuals recruited from some of the best institutions in the world.

As we look to our exciting future and continued growth, we invite you to join our effort in helping the next generation of deserving students from around the world gain access to a BU education, and helping our outstanding faculty and researchers add to the world’s store of knowledge


The central Stewardship and Donor Relations team is responsible for the design and implementation of a strategic and integrated donor relations program for past and current donors to enhance their relationships with the University. Through collaboration with Development & Alumni Relations colleagues, and various offices across the University, the team creates meaningful communications and opportunities to express Boston University's gratitude to its constituents and demonstrate the impact of their philanthropy.


Reporting to the Associate Director, the Assistant Director, Stewardship Communications is an integral and highly visible member of the Stewardship & Donor Relations team. The Assistant Director will help steward the University's most generous donors, work closely with Developments senior leadership and central and school-based gift officers to ensure the delivery of high-level, accurate, meaningful, and timely stewardship communications. Responsible for the management and production of President and Senior Vice President gift acknowledgment letters and other senior level correspondence, and customized high-end stewardship communications and deliverables for principal and major gift level donors and donor cohorts. Conducts annual audit and helps set standards for acknowledgment best practices and processes across all schools/colleges.


Produce timely and meaningful gift acknowledgment letters for the President and Senior Vice President to the University’s most generous supporters on a daily basis.

Ability to adapt writing style to adhere to the voice of the President and SVP.

Ability to synthesize information from various sources, such as BUs donor management system, BBEC, the University’s website, and internal documents to obtain accurate donor information.

Collaborate with key stakeholders, including the SVPs and Presidents offices, Gifts & Records, development officers, and academic staff.

Adhere to strict deadlines and operating procedures with a high level of detail and flexibility.

Must be able to prioritize a demanding workload, especially during high-volume periods, such as Giving Day, fiscal year-end, and calendar year-end.


Design, write and produce additional donor communication pieces as needed, including, but not limited to condolence letters from senior staff, tribute reports, post event gifts and photobooks.

Other responsibilities to support the Stewardship & Donor Relations team as assigned.


Maintain a tracking system to calculate metrics of deliverables, at least biannually, on behalf of the Stewardship & Donor Relations team.

Manage the benchmarking efforts by gathering and documenting stewardship data via outreach to peer institutions and actively sharing information.


Conduct an annual audit of the decentralized acknowledgment processes across BUs 17 schools and colleges via personal outreach to school-based development colleagues; create a comprehensive report of the findings and recommendations, and distribute to colleagues.

Work with colleagues to ensure best practices and procedures are implemented.

Serve as resource for school-based staff as needed.

Required Skills

Bachelor’s degree.

A minimum of 3-5 years of professional experience in writing, communications or donor relations, preferably in Stewardship & Donor Relations at a large or complex institution, or the equivalent level of experience in other non-profit or for-profit environments.

Strong ability to prioritize and adapt to changing needs, collaborate, and communicate well.

Additionally, a high level of attention to detail and strong grammar skills are needed, as is embracing both the writing/editing and the project management components of the position.

Must be a team player who is highly motivated and dedicated to the goals of advancing higher education and have an appreciation for the goals and mission of Boston University.

Must submit a cover letter with application in order to be considered.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are a VEVRAA Federal Contractor.

Job Location

BOSTON, Massachusetts, United States

Company info

Boston University
Website :

Company Profile
Boston University is no small operation. With over 32,500 undergraduate and graduate students from more than 130 countries, nearly 10,000 faculty and staff, 17 schools and colleges, and 250 fields of study, our two campuses are always humming, always in high gear. Meet the people and places that keep the University running smoothly.

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