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Job Details

Library Technology Specialist

Company name
Oakland University

Salary
Salary up to the high $50's.

Location
Rochester, MI, United States

Employment Type
Full-Time

Industry
It, Library, Help Desk, Education

Posted on
Feb 11, 2020

Valid Through
May 26, 2020

Apply for this job






Profile

Position Information

Minimum Qualifications

- Bachelor’s degree or above in computer science, information technology, management information systems, educational technology; or equivalent foundation of expertise and knowledge gained through extensive job experience and certification.

- Two or more years of work experience using, configuring, installing, imaging and troubleshooting workstations running Windows and Mac OS environments.

- Two or more years’ experience providing end-user technology Help Desk support, documentation, and training.

- Thorough understanding of computer hardware and software configurations in a networked environment.

- Demonstrated customer service skills and experience.

- Excellent organizational and analytical skills.

- Excellent oral and written communication skills.

Desired Qualifications

- Experience with standard Makerspace technologies, software and techniques.

- Familiarity with Linux/Unix.

- Apple MacOS Certified Support Professional certification and/or Microsoft certifications (e.g.,

MCDST

- Knowledge of basic server support

All Qualifications

Unless otherwise required by an applicable collective bargaining agreement, all minimum, additional and desired qualifications are preferred, but qualifications, degrees, and/or experience deemed comparable and/or equivalent by Oakland University in its sole and exclusive discretion may be considered.

Additional Qualifications

Position Purpose

The Technology Support Specialist supports, assesses, analyzes, develops, implements, and documents hardware and software initiatives with in the Library Technology Services (

LTS

), initiatives which enhance library technology offerings, increase end-user satisfaction and improve overall student success. This position supports the Library’s end-user desktop and laptop environments, including Windows and Macintosh computers, mobile computing devices, peripheral equipment installations, MakerSpace tools; determines configurations and troubleshooting strategies; participates in systems security tasks, user account maintenance, product research, equipment inventory, and product installations and updates. The Technology Support Specialist also provides supervision of

LTS

student employees.

Job Open Date

02/11/2020

Job Close Date

Company info

Oakland University
Website : http://www.oakland.edu

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