The New York City Department of Education
New York City, NY, United States
Administrative, Education, Customer Service
: In alignment with the Mayor’s Equity and Excellence agenda, the Division of School Planning and Development oversees a broad range of DOE offices and functional areas, including the Office of Space Management, Office of District Planning, Office of School Design and Charter Partnerships, Office of Nonpublic Schools, and the Impartial Hearing Office. The Division also coordinates interagency work with the School Construction Authority and Educational Construction Fund, manages relationships and operational interactions with public charter schools and non-public schools, and administers the impartial hearing process for parents seeking relief pursuant to Individuals with Disabilities Education Act (IDEA).
Under the direction of the Deputy Chancellor, the Executive Assistant will provide operational and administrative support as well as institute general office management by implementing systems, procedures, and policies on behalf of the Deputy Chancellor. Performs related work.
Works collaboratively with staff throughout the Office of the Deputy Chancellor, the Chancellor’s Office, all DOE Deputy Chancellors and Divisional Executives. Also serves as a liaison between division offices and community-based organizations (CBOs), City agencies, and other external partners.
Arrange and schedule appointments, meetings, and travel arrangements for the Deputy Chancellor.
Draft, prepare, and distribute final meeting agendas with supporting materials.
Prepare the space and coordinate logistics for Deputy Chancellor’s meetings.
Follow up on various requests for the Deputy Chancellor, including planning small events, writing correspondence, and addressing parent and community concerns.
Manage the coordination of the Deputy Chancellor’s schedule and strategic planning of meetings.
Manage the presentation of all written material that comes from the Deputy Chancellor’s Office, including talking points, emails, remarks, City Council testimony, and other public reports.
Facilitate communications for the Deputy Chancellor, e.g., notifications to staff about key policy announcements and strategy documents.
Coordinate scheduling and logistics with important external partners, including interactions with City Hall, New York State Education Department, foundations, and other City agencies.
Serve as final quality control and content check for all external communications done on behalf of the Deputy Chancellor.
In partnership with the Deputy Chancellor’s leadership team, prepare the Deputy Chancellor for all internal and external meetings and events, including preparing briefings for daily meetings and planning for upcoming large events. Work with functional areas throughout the DOE to obtain all necessary background information.
Coordinate events and activities, including working groups to achieve unity of purpose and direction in relation to both short- and long-term goals.
Delegate and monitor accountability for multiple assignments involving the Deputy Chancellor’s Office; follow up with individuals to meet deadlines and expectations, as needed.
Assist with developing operational contingencies for situations in which there are limited standardized solutions.
Accompany the Deputy Chancellor to schools, meetings, and events as needed.
Perform other duties as assigned by the Deputy Chancellor.
A baccalaureate degree from an accredited college and one year of satisfactory secretarial or administrative experience; or
An associate degree from an accredited college and two years of satisfactory full-time secretarial or administrative experience; or
A four-year high school diploma or its educational equivalent approved by a State’s department of education or a recognized accrediting organization and four years of satisfactory full-time secretarial or administrative experience; or
Education and/or experience equivalent to “1”, “2” or “3” above. However, all candidates must have a four-year high school diploma or its educational equivalent approved by a State’s department of education or a recognized accrediting organization and one year of secretarial or administrative experience.
Knowledge and understanding of local family and community needs and concerns.
Ability to case-manage multiple inquiries simultaneously.
Skilled in Microsoft Suite, including Word, PowerPoint, and Excel.
Strong customer service mindset and/or previous customer service experience.
Ability to proactively and strategically work to resolve family issues and inquires.
Ability to work and function as part of a team.
Ability to build relationships with diverse constituencies.
Well-developed strategic thinking and planning skills.
Strong attention to detail.
Highly motivated, self-directed team player with a history of success.
Strong interpersonal and communication skills.
Familiarity with DOE programs, policies, regulations, and systems related to areas of expertise.
Strong computer skills and ability to input, track, and document information in an online database.
Internal applicants preferred.
(Internal candidates who are selected for this position and who currently hold comparable or less senior positions within the DOE will not make less than their current salary.)
Please include a resume and cover letter with your application.
Applications will be accepted through
September 12, 2019 until 3:00 p.m.
NOTE: The filling of all positions is subject to budget availability and/or grant funding.
AN EQUAL OPPORTUNITY EMPLOYER
It is the policy of the Department of Education of the City of New York to provide educational and employment opportunities without regard to race, color, religion, creed, ethnicity, national origin, alienage, citizenship status, age, marital status, partnership status, disability, sexual orientation, gender (sex), military status, prior record of arrest or conviction (except as permitted by law), predisposing genetic characteristics, or status as a victim of domestic violence, sexual offenses and stalking, and to maintain an environment free of harassment on any of the above-noted grounds, including sexual harassment or retaliation. Inquiries regarding compliance with this equal opportunity policy may be directed to: Office of Equal Opportunity, 65 Court Street, Room 1102, Brooklyn, New York 11201, or visit the OEO website at http://schools.nyc.gov/OEO
NEW YORK, New York, United States
The New York City Department of Education
Website : http://schools.nyc.gov/default.htm
Strong Schools, Strong Communities The Strong Schools, Strong Communities plan will lift up the entire system of New York City public schools to support all students. This plan leverages strengthened partnerships between parents, teachers, students, school leaders, and communities and comprehensive initiatives for schools. Framework for Great Schools The New York City Department of Education is committed to working collaboratively with parents, educators, school communities, and external stakeholders to improve student achievement and ensure that every child graduates from high school prepared for college, a career, and a future as a productive, critically thinking adult. Community and High School Superintendents Community Superintendents manage schools that serve grades K-8, while High School Superintendents manage our high schools. The Family Support Coordinators provide a local avenue for parents to address concerns.